1. Introduction
This Privacy Policy explains how XaktGo ("App", "we", "our", or "us"), operated by Xakt AS, collects, uses, and protects your information when you use our mobile application. By using the App, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
To create and manage your gym membership, we may collect and store the following data:
- Full name
- Phone number
- Address
- Age
- Email address
- Membership information
- Other personal details required for gym membership activation
2.2 Device and Usage Information
We may collect technical information such as device type, app usage data, and system logs to improve functionality and security.
3. Permissions Used in the App
Camera Permission
The App uses your device camera to scan QR codes for accessing gym facilities. The camera is only activated when you choose to scan a QR code.
Location Services
The App may request access to your location to provide information about nearby gym centers and improve your experience. Location access is optional and requires your consent.
4. How We Use Your Information
- To create and manage your gym membership
- To allow facility access via QR scanning
- To show nearby gym centers
- To improve app performance and user experience
- To communicate important service information
5. Data Storage and Security
Your personal data is stored securely in backend systems operated by Xakt AS. We implement technical and organizational measures designed to protect your information against unauthorized access, loss, or misuse.
6. Data Sharing
We do not sell personal data. Information may be shared with:
- Gym centers for membership management
- Service providers assisting in app operation
- Authorities when required by law
7. User Consent
The App will request your permission before accessing sensitive features such as camera or location services. You may withdraw consent at any time through your device settings.
8. Data Retention
We retain personal data only as long as necessary to provide our services and fulfill legal obligations.
9. Your Rights
You may have the right to:
- Access your personal data
- Request corrections
- Request deletion of your data
- Withdraw consent where applicable
10. Children’s Privacy
The App is not intended for children under the applicable legal age without parental consent.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
12. Contact Information
If you have questions about this Privacy Policy, please contact:
Xakt AS
Trondheimsveien 7
7200 Kyrksæterøra
Email: support@xakt.no